The Cleaners Place
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Terms of Service

Last updated October 2026

These Terms govern your access to and use of The Cleaners Place (the “Service”), operated by AMP Titans LLC, doing business as The Cleaners Place (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it.

The Service

The Cleaners Place is software for cleaning businesses — scheduling, routing, quotes, invoicing, payments, payroll, a customer booking portal, and related tools. We may add, change or remove features over time.

Accounts

  • You must provide accurate information and keep your credentials secure.
  • You are responsible for all activity under your account, including your staff members' activity.
  • You must be at least 18 and use the Service for legitimate business purposes.

Subscriptions and billing

  • Paid plans are billed monthly in advance through Stripe. Prices are shown at sign-up and in Settings.
  • Free trials convert to a paid plan at the end of the trial unless you cancel first.
  • You can cancel anytime; cancellation takes effect at the end of the current billing period and the Service continues until then.
  • 30-day money-back guarantee: if you are not satisfied within the first 30 days of your first paid billing period, contact us and we will refund that first month, no questions asked. Outside that window, fees already paid are non-refundable except where required by law.
  • If a payment fails, we may suspend access until it is resolved.
  • We may change pricing with at least 30 days' notice before your next renewal.

Payments to you and your customers

Card payments from your customers are processed through your connected Stripe account and are subject to Stripe's terms. We are not a party to the transaction between you and your customer and are not responsible for disputes, chargebacks, refunds or payout timing, which are handled by Stripe.

Your data

You own the business and customer data you put into the Service. You grant us a limited license to host, process and display that data solely to operate the Service for you and as described in our Privacy Policy. You are responsible for having the right to collect and use your customers' information and for complying with laws that apply to your business, including any texts or emails you send through the Service.

SMS Terms

By providing your mobile phone number to The Cleaners Place — including in a conversation with one of our sales representatives — you consent to receive text messages from The Cleaners Place related to our product, such as a follow-up after a call, an answer to a question you asked, or information about signing up. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of purchasing any product or service.

Reply STOP at any time to opt out of text messages, or HELP for help. See our Privacy Policy for how we handle your information.

Acceptable use

You agree not to:

  • Use the Service to send spam or unlawful, deceptive or harassing messages
  • Upload malware or attempt to breach, probe or disrupt the Service
  • Reverse engineer, resell or provide the Service to third parties except your own staff
  • Use the Service to violate any law or third-party rights

Third-party services

The Service integrates with third parties such as Stripe, Google and Mapbox. Your use of those services is governed by their terms, and we are not responsible for them.

AI assistants

You may connect an AI assistant, such as Claude or ChatGPT, to your account. If you do, you agree to the following:

  • You are responsible. An AI assistant acts with the permissions of the person who connected it. You are responsible for what it does on your account, including actions you approve when it asks for confirmation.
  • Review before you approve. AI assistants can make mistakes. Check the preview of anything that spends money, emails a customer or team member, or deletes data before you say yes.
  • Third-party AI services. The assistant and its provider are not part of the Service. They handle the information the assistant retrieves under their own terms and privacy policies, and we are not responsible for them.
  • Account owner controls. The account owner decides whether AI access is turned on for the company and can disconnect apps or turn it off at any time. We may limit or suspend AI access, including through usage limits, to protect the Service.
  • No professional advice. Reports and summaries produced with an AI assistant are for your convenience and are not accounting, tax or legal advice. Refunds and some other actions are not available through assistants.

Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim.

Termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if providing the Service to you becomes impractical. On termination your right to use the Service ends; data handling follows our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-law rules, and any dispute will be brought in the state or federal courts located there.

Changes

We may update these Terms. Material changes will be announced by email or in the app before they take effect. Continued use after that constitutes acceptance.

Contact

Questions: [email protected] or (704) 741-1515.

Terms of Service — The Cleaners Place